Under normal circumstances, tickets purchased to events at Loos Center for the Arts have a strict "No refunds, no exchanges" policy. Given the ongoing COVID-19 pandemic, we are temporarily relaxing our policy to allow patrons to request the face value of their tickets (excluding service fees & delivery fees) be exchanged for credit to a future show taking place at Loos Center for the Arts. We hope that this temporary policy override encourages patrons to be courteous & help us keep others safe. All ticket credit requests must be submitted prior to doors open time for each event (typically 1-hour prior to the performance). 


To request the face-value of all tickets in your order be credited, please fill out and submit the form below. By submitting the ticket credit request form, you acknowledge that all tickets in your order will be voided. You also acknowledge that your request is unable to be canceled for any reason. 

All refund & exchange policy temporary override is subject to change and/or be discontinued at any time, without prior notice.

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